CRT launch customer service facility minimum standards consultation
We have heard from CRT that they have launched the first stage of their consultation on customer service facilities (CSF). This consultation is focused on helping agree a minimum standard of CSF that the Trust will provide. The standard will include; The type of facilities that would be considered the minimum standard of essential and […]
Canal & River Trust publishes its 2021/22 Annual Report
The Canal & River Trust has today (28 September 2022) published its 2021/22 Annual Report & Accounts, the second year to be severely affected by Covid-19. The Report documents a continued rise in use of the towpath with nearly 800 million individual visits across the year and a record summer for boating once the waterways […]
NABO Correspondance with CRT on licence increase.
NABO has complained to CRT over the recent second increase in licence costs in this financial year. 22/23. The cost details are all here: https://canalrivertrust.org.uk/news-and-views/news/changes-to-boat-licence-fees The recent correspondance is put together in one document here
NABO meeting with CRT August 2022
Mike Rodd and Anne Husar met with Matthew Symonds and the new National Boating Officer, Eleanor Bridgwood-Hill, on Wednesday 24th August for their regular catch-up meeting. Key issues at this session were… The boat licence increase – CRT are predicting a £7m shortfall but assured us that the published winter programme would go ahead in […]
CRT launches first ‘BOATER CENSUS’
The Canal & River Trust is launching the first ever Boater Census and is asking every boat licence holder to take part and help paint a picture of who boats on the charity’s waterways. The Boater Census has been designed with input from boater representatives on the Trust’s Council to help understand the different needs […]
CRT water restrictions update
CRT have issued this press release update on 15 August. here CRT have issued this 2 August. There is more information on the northern canals here: https://canalrivertrust.org.uk/news-and-views/news/an-update-on-northern-water-levels
CRT – Changes to boat licence fees
CRT say this on 2 August 2022 In light of soaring inflation, which is impacting the costs required to keep the waterways safe and navigable, the Canal & River Trust is today announcing an inflationary rise of 4% in boat licence fees from 1 October 2022. This is in conjunction with cost saving measures that […]
Energy support scheme.
The Government’s much publicised £400 Energy Support Scheme has so far not been available to boaters or other off grid users. It is administered though the energy providers. If you have no domestic electricity or gas supply, then you don’t get it. There has been a campaign to include off-grid households. It is obviously discriminatory […]
CRT launch a “Boater Census”
The Canal & River Trust is launching the first ever Boater Census and is asking every boat licence holder to take part and help paint a picture of who boats on the charity’s waterways. The Boater Census has been designed with input from boater representatives on the Trust’s Council to help understand the different needs […]
Waterways Ombudsman Annual Reports for 2021/22.
The Waterways Ombudsman and the Waterways Ombudsman Committee issue Annual Reports for 2021/22. This is the third annual report of the current Ombudsman, Sarah Daniel. During the year, the Ombudsman received 63 enquiries, 51 of which were directly about the Canal & River Trust, one was about the Avon Navigation Trust, the others about bodies […]