Waterways Ombudsman Scheme
The Waterways Ombudsman is pleased to announce that on 20 August 2015 the service was unconditionally approved by the Chartered Trading Standards Institute as a Consumer ADR body under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015.
NABO’s Past-Chairman re-appointed to CRT’s NAG
We are delighted to report that David Fletcher, NABO’s immediate Past-Chairman, has been re-appointed for a 2nd term as a Member of the Navigation Advisory Group (Operations) for a 3-year period. This group provides advice to CRT relating to safety standards, waterway operation, maintenance & repairs, and customer service standards.
New appointments to CRT’s Navigation Advisory Group
The Canal & River Trust is announcing a raft of new appointments to its Navigation Advisory Group, bringing a wide range of new experience to complement that of the group’s existing members.
CRT reports on a record year
The Canal & River Trust has reported a record year for the waterways across England and Wales, with the publication of its Annual Report & Accounts for 2014/15.
Welfare Officer Update Sean Williamslooks back on his first eight months in the job.
Welfare Officer Update Sean Williams looks back on his first eight months in the job. It’s mid-June, the sun is almost shining and summer feels like it’s just around the corner. I can’t believe it’s almost eight months since I started working for the Canal & River Trust. My role as the Trust’s Welfare […]
CRT CC monitoring process July 15
The item is here, beware the file is 2mb
CRT wants input on Pawl Catch Design
CRT is meeting with boaters to discuss new designs for pawl catches and to understand boaters’ thoughts. This is a national project to make locks safer for boaters.
CRT seeks new members for its Council
The Canal & River Trust is calling on people to stand for election to the charity’s governing Council, with nominations opening on 11 September, before voting in November.
CRT Report on Directly Managed Moorings Sales Consultation
CRT has published its report on the above consultation, which received 72 written responses including NABO’s. The responses have been used to revise and amend the proposals where CRT felt this was justified. Key CRT decisions are:
NABO meets CRT
NABO meets CRT Mark Tizard reports on a recent meeting with CRT’s Head of Customer Services. On Wednesday 29 April, Mike Rodd and I met with Ian Rogers and we had a good, open exchange of views. Slightly tongue-in-cheek, we opened the meeting by thanking CRT for contributing to a surge in new members over […]
