CRT have published their annual report for the period 2018 - 19

The press release summary PDF  is here

The annual meeting is set for 19 September at Austin Court, Birminham with notice here.

- now at weekends too

From 14th July, boaters are able to get in touch with the CRT customer service team seven days a week. The team will respond to enquiries from 8am—6pm, Monday to Friday, 9am—5pm on Saturdays, and 10am—4pm on Sundays. You can get in touch with the Trust to report an incident or to let them know about any non-urgent prob­lems you have, or have come across, by calling 0303 0404040, tweeting @CRTcontactus com­pleting and emailing the web-form or chatting live at Examples include low or high water levels, damage or vandalism, fly-tipping or animal carcasses, unlicensed or speeding boats, or facility breakdowns (e.g. water point, pump out).

In an emergency, call 999 and, when you have received a response from the emergency services, inform CRT on its 24-hour emergency number (0800 47 999 47). This type of emergency is, for example, when lives are at risk (including serious injury, illness, fatality, need for rescue help, fire or explosion on a boat), or to report a crime.

Also call CRT’s emergency number when a situation is urgent (but be aware that staff will make a judgement based on the severity of the incident and do not always ask an on-duty staff member to respond directly). Examples include a seriously damaged lock, bridge or tunnel, a boat trapped in a dangerous situation (e.g. on a weir or in a lock), serious flooding or a breech that risks lives or property.

To report environmental pollution (including dead fish or fish gasping at the water surface), call the Environment Agency on 0800 80 70 60.

Wales and the South West Region

Mike Rodd reports on the latest meeting with the Waterways Director for Wales and the South West.

On 3rd December, Phil Goulding and I had another of our regular meetings with Richard Thomas, Director of the Wales and South West region, at Devizes. Richard had agreed to meet NABO representatives on a three-monthly basis and this again proved to be a most valuable session. It was clear that Richard has become aware of the urgent need (and value to CRT!) to improve communications with waterways users and he said that he was pleased with the attendance at the recent user forum.

It is possible to access CRTs maps on mobile devices. These maps contain their information on assets and also show how towpath mowing should take place.

To see these, you will need an application called Explorer for ArcGIS. This is on both IOS and Android. Instructions are here:

CRT set the mowing plans by "regimes". There are four, colour coded blue, brown. red and yellow.

Survey of boat owners’ views

The third survey of a third of CRT boat licence holders was carried out by an independent research consultant in March and April 2018. The survey has now covered all boaters who have held a boat licence in the last three years. In June, CRT published a summary of the last survey results, which included every new boat licence holder who had not been surveyed in 2016 or 2017. For comparison, the results included the average over the three-year survey cycle (3YA).