A new era dawns?

NABO has welcomed the decision by CRT to create the role of Head of Customer Service, reporting directly to the Chief Executive, Richard Parry. The responsibilities will include leisure boating, licensing and enforcement as well as leading wider customer service changes.  NABO Chairman, Mike Rodd, says that we welcome this timely initiative and are confident […]

NABO comments on CRT’s “Sharing Towpaths” proposals.

NABO believes that it is absolutely fundamental to recognise that the prime users of towpaths are boaters, who contribute around a quarter of CRT’s annual income. There must be recognition in the Towpath Code of the need for other users to respect boaters and their needs. The needs of boaters should also be paramount in […]