New Waterways Ombudsman Appointed
The Waterways Ombudsman Committee has announced the appointment of the new Waterways Ombudsman. The new Ombudsman will be Sarah Daniel. Sarah, who is an experienced ombudsman and civil servant, was appointed by the Committee following an open competition.
CRT extend customer services opening hours
Canal and River Trust have just announced that from 7 July 2019, customers will be able to get in touch with customer service team seven days a week. The customer service team will now be responding to enquiries from 8am-6pm Mon-Fri, 9am-5pm Sat, and 10am-4pm Sun. All contact channels will be open across telephone, web […]
Brief Notes on EA’s National Navigation Users Forum: 12th June 2019
Held in London, this meeting was well-attended and proved to be most intriguing. Chaired by Robert Gould, a member of the EA Board, the main purpose was to provide an update on the significant changes taking place within EA in terms of support for their navigational responsibilities. The underlying driving factor was the Government’s decision […]
Welfare guidance
Welfare guidance CRT’s welfare guidance is a support service intended for Trust staff and volunteers who have concerns about the welfare of boaters. If you come across a boater who you feel needs assistance, the following information may be useful. The guidance ensures that the Trust signposts them to the most appropriate agencies that can […]
Cruising restrictions
Cruising restrictions Following the dry winter and spring, CRT has started to impose cruising restrictions to save water and there are a number of infrastructure failures that are also restricting passage. Here’s a summary of those in place at the beginning of May (all ‘until further notice’):
Boat fires
Boat fires The annual BSS incident report was published in March and provides a summary of the incidents over the last year. A total of 132 boat incidents, based on 124 events, were recorded up until February 2019. In three events, fire affected more than one boat. There were 54 fires and CO incidents on […]
Carbon Monoxide Alarms Become Mandatory
From 1 April at least one carbon monoxide (CO) alarm became a requirement on nearly all private and non-private boats in scope of the Boat Safety Scheme (BSS) Requirements. BSS Certifications will not be issued to boats without alarms. The new BSS Requirements apply to boats with accommodation spaces i.e. areas within a boat surrounded by […]
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National Inland Navigation Forum Meeting, February 2019
NINF met at the St Pancras Cruising Club on Saturday 9th February 2019 with all but 1 member bodies represented, together with the General Secretary, Michael Stimpson. This Forum continues to be a useful meeting point bringing together navigational bodies involved in CRT, EA and other waterways.
Meeting with the Waterways Director for Wales and the South West.
Wales and the South West Region Mike Rodd reports on the latest meeting with the Waterways Director for Wales and the South West. On 3rd December, Phil Goulding and I had another of our regular meetings with Richard Thomas, Director of the Wales and South West region, at Devizes. Richard had agreed to meet NABO […]
