Canal and Rivers Trust related reference documents. CRT formed in mid 2012 from BW.

CRT announce plan to improve boater’s experience

At CRT's Annual Meeting, the  Head of boating and customer services Matthew Symonds spoke about plans to improve boater satisfaction with actions developed through a series of workshops with the…

Comments Off on CRT announce plan to improve boater’s experience

CRT campaign for better boating

Are we at a turning point for the canals? CRT are saying that they have listened to feedback from boaters to inform a plan for better boating. Their plan will…

Comments Off on CRT campaign for better boating

CRT winter works list 2024/25

CRT have released into the public domain an FOI response providing a list of the winter works "as of now", of course subject to change. Inexpliably they had previouslyrefused to…

Comments Off on CRT winter works list 2024/25

Waterways Ombudsman issues Annual Report

The Waterways Ombudsman and the Waterways Ombudsman Committee have issued their Annual Reports for 2023/24. The Ombudsman scheme deals with complaints about the Canal & River Trust and the Avon…

Comments Off on Waterways Ombudsman issues Annual Report

CRT National Boat Count 2024

The Canal & River Trust’s National Boat Count, conducted in the spring each year, has seen a 1.4% drop in boat numbers on its network across England and Wales. It…

Comments Off on CRT National Boat Count 2024

CRT Boater survey 2024

CRT have asked a third of boat licence holders to take part in this year's survey. There's no space to expand on the tick box questions or comment apart from…

Comments Off on CRT Boater survey 2024

CRT boat licence T&C’s revised.

CRT have issued revised terms which will apply to licenses issued on and after 1st April. The terms from 2023 apply to existing licences until they are renewed. Our Chair…

Comments Off on CRT boat licence T&C’s revised.

CRT response on new Privacy terms

CRT changed their privacy documents in late 2023. You can see them here: https://canalrivertrust.org.uk/the-publication-scheme/making-a-request-for-information/privacy-notice We have asked under FOI for an explanation of the basis for the change and they…

Comments Off on CRT response on new Privacy terms