A new era dawns?
NABO has welcomed the decision by CRT to create the role of Head of Customer Service, reporting directly to the Chief Executive, Richard Parry. The responsibilities will include leisure boating, licensing and enforcement as well as leading wider customer service changes. NABO Chairman, Mike Rodd, says that we welcome this timely initiative and are confident […]
CRT focusses on the customer
As part of its renewed focus on improving customer service, the Canal & River Trust is today (24 June) announcing a series of changes in the way its teams are organised. The new structure, which has been developed over recent months by, and in consultation with, staff from across the charity, underpins the Trust’s ten-year […]
Open letter to CRT’s CEO
Several NABO members have said that others might like to read this letter from our well-known member Simon Greer, in which he suggests many ideas for improvements to the waterways.
CRT’s Winter Stoppages – 2014/15 consultation
Each winter, CRT takes the opportunity of reduced cruising activity to concentrate effort on essential repairs and maintenance to the canals. Once again they are inviting us to review the provisional plans prepared by their local works planners and comment on the plans, helping them to minimise disruption.
NABO comments on CRT’s “Sharing Towpaths” proposals.
NABO believes that it is absolutely fundamental to recognise that the prime users of towpaths are boaters, who contribute around a quarter of CRT’s annual income. There must be recognition in the Towpath Code of the need for other users to respect boaters and their needs. The needs of boaters should also be paramount in […]
NABO needs YOUR input on mooring enforcement issues
Towards the end of May we are attending a meeting with CRT and other boating associations to discuss issues around overstaying and current enforcement practices. This message is about understanding the scale of the problem and discussing ideas for improving the process.
CBOA welcomes CRT’S Freight Strategy
The Commercial Boat Operators Association (CBOA), the trade association for the barge industry, today welcomed the announcement that the Canal & River Trust (CRT) is setting up a group to investigate greater use of its Yorkshire waterways for carrying freight, including reviewing what infrastructure improvements would be necessary for use by larger barges, so enabling […]
NABO’s latest meeting with CRT to discuss legal issues
Notes on meeting between CRT and NABO on the 31.03.14 Present: Richard Parry (RP), Jackie Lewis (JL), Mike Rodd (MGR), Mark Tizard (MT) This meeting was arranged to discuss feedback from CRT following the earlier meeting on the 14th January 2014 at which NABO had provided CRT with the legal advice it had received from […]
Boating Associations meet with CRT to discuss short stay moorings
NABO, together with ACC, AWCC, IWA and RBOA, met with CRT on Monday 31st March 2014 to discuss short stay towpath moorings, followed by a presentation on the waterways chaplaincy activity. These are NABO’s notes from this meeting.
Boating Associations discuss Short Stay Moorings
A meeting was held between ACC, AWCC, RBOA, IWA and NABO on Monday 31st March 2014 to discuss short stay mooring proposals being explored by CRT. This meeting preceded a subsequent meeting on these and related subjects held with CRT, the notes of which will be published when available.
