BW Response to WCS
Caroline Killeavey, Head of BW Customer Relations, wrote: “The NABO Condition Survey provides good information and our Waterway Managers will use the data as they plan for next years works. The key benefit of customer feedback like this is that it helps us prioritise the works we do in line with customer needs.
OA Waterways Condition Survey
Two surveys initiated by the National Association of Boaters (NABO) have concluded that boaters are generally inclined to be positive about the state of inland waterways managed by Agencies other than British Waterways (BW), but feel negative about the canals and rivers run by BW.