NATIONAL ASSOCIATION OF BOAT OWNERSCRT focusses on the customer
As part of its renewed focus on improving customer service, the Canal & River Trust is today (24 June) announcing a series of changes in the way its teams are organised. The new structure, which has been developed over recent months by, and in consultation with, staff from across the charity, underpins the Trust’s ten-year […]
Have your Say on Thames Customer Service!
Good customer service along the River Thames is to be recognised by two new waterways awards launched last week by the Environment Agency.
