Waterways Ombudsman issues Annual Report

The Waterways Ombudsman, Andrew Walker, and the Waterways Ombudsman Committee, have issued their combined Annual Reports for 2015/16. The Ombudsman’s Report shows that the number of complaints entering the Canal & River Trust’s complaint process rose from 185 to 222, although this was still fewer than the 232 in 2013/14. During the year the Ombudsman […]