CRT Annual report
CRT have published their annual report for the period 2018 – 19 The press release summary PDF is here The annual meeting is set for 19 September at Austin Court, Birminham with notice here.
Carbon monoxide latest
The silent killer Carbon monoxide latest It’s not just for exam day, it saves lives says BSS representative David Fletcher The requirement for a CO alarm in all boats with accommodation became a BSS requirement in April. This applies to all boats immediately, even if your examination was as late as March and you will […]
Survey of boat owners’ views
Latest survey of boat owners’ views The survey, carried out in March and April this year, was sent to a third of CRT’s boat licence holders and received 1,163 responses. The headline results show a decline in boaters’ satisfaction: (%) 2019 (%) 2018 Boaters satisfied with their experience of cruising the waterways 61 70 […]
Contacting CRT
– now at weekends too From 14th July, boaters are able to get in touch with the CRT customer service team seven days a week. The team will respond to enquiries from 8am—6pm, Monday to Friday, 9am—5pm on Saturdays, and 10am—4pm on Sundays. You can get in touch with the Trust to report an incident […]
GDPR – one year in
David Fletcher examines your personal data in detail The GDPR was introduced in May 2018. NABO has to comply (as do all organisations that hold ‘personal data’), as we hold information about people for a ‘business or other non-household purpose’. At the June Council meeting, the team took time out to review our current position […]
The motorway in your head
The motorway in your head Stella Ridgway urges boaters to slow down and enjoy the view The Marple Flight reopened at the end of May, so we have been treated to a great deal more traffic as boaters cross Bugsworth Basin off their tick-list of places to go. We have noticed the speed and lack […]
More rubbish
More rubbish Editor Peter Fellows considers the plastics problem. I think most people would welcome CRT’s ‘Plastics Challenge’, launched in June. Visitors to the waterways are being asked to pick up one piece of litter to prevent the half-million plus pieces of plastic entering the sea from UK canals each year.
Access to CRT maps
It is possible to access CRTs maps on mobile devices. These maps contain their information on assets and also show how towpath mowing should take place. To see these, you will need an application called Explorer for ArcGIS. This is on both IOS and Android. Instructions are here: https://canalrivertrust.org.uk/media/original/31974-arc-explorer.pdf?v=a78391 CRT set the mowing plans by […]
New Waterways Ombudsman Appointed
The Waterways Ombudsman Committee has announced the appointment of the new Waterways Ombudsman. The new Ombudsman will be Sarah Daniel. Sarah, who is an experienced ombudsman and civil servant, was appointed by the Committee following an open competition.
CRT extend customer services opening hours
Canal and River Trust have just announced that from 7 July 2019, customers will be able to get in touch with customer service team seven days a week. The customer service team will now be responding to enquiries from 8am-6pm Mon-Fri, 9am-5pm Sat, and 10am-4pm Sun. All contact channels will be open across telephone, web […]
