Howard reports from the North East
I took part in a Zoom forum in January, which is the first that the Y&NE have held. It was well attended with 42 participants, including a number of CRT managers. These managers were a mix of local and national, and included: Sean McGinley, Regional Director Yorks and North East; Jon Horsfall, Head of Customer Services Support; Mathew Symonds, National Boating Manager, Leisure Boating; and a number of local Y&NE managers.
In the past, I have attended many such meetings and last night’s was probably the best attended for a number of years. In my opinion it was a success. It followed the usual pattern of individual presentations, mainly concerning local issues, with a sprinkling of national subjects as well. The Zoom format allowed questions to be debated throughout the meeting using the chat facility and in that regard it was, if anything, more productive than the traditional meetings. I think the relative success of the meeting may well lead to more Zoom meetings throughout the year, which may allow for local issues to be addressed more quickly. Time will tell.