Getting to know you
Stella Ridgway looks back over five years of engagement with CRT.
As the CRT Annual General Meeting is coming up, I thought I would reflect on the last year and, indeed, the five years since I started attending these AGMs. The Trust started out with Richard Parry going to boaters’ forums, meeting with boaters’ organisations and generally engaging ... and then this engagement evaporated. While Richard still goes to events (I know he attends most Roving Traders’ Events), we in NABO have had a void in formal communications for the last two years. The only engagement is the six-monthly Regional User Forums, the National Advisory Groups (the Licensing NAG was recently disbanded) and the National User Forum. The reorganisation, announced last November, finally came into effect in June and it is proposed that there will be meetings held quarterly around the regions to give us a chance to get to know the new Regional Directors. It is hoped that they will be able to establish best practice with regards to having boaters represented on Regional Advisory Boards. NABO held an initial meeting with Jon Horsfall, the new Head of Customer Service, and has scheduled another meeting for September, so we hope to have met by the time you read this. The focus for this next meeting is ‘working together’, which seems to be a recurring theme at every meeting the Trust has; ‘using boaters’ knowledge’. But if the Trust wants boaters and boating organisations to help, it should acknowledge publicly the assistance and advice provided by NABO, other organisations and the Boaters’ Reps on Council. Boaters give their time and expertise through their representation on NAG and various sub-groups.