Jeff Whyatt, British Waterways SE Waterways Unit Manager, has produced a summary of the waterways units' responses to urgent issues highlighted by NABO's Waterways Condition Survey.

British Waterways' Boaters’ Update May 2010 praises NABO.

Caroline Killeavey, Head of BW Customer Relations, wrote:

“The NABO Condition Survey provides good information and our Waterway Managers will use the data as they plan for next years works. The key benefit of customer feedback like this is that it helps us prioritise the works we do in line with customer needs.

BW Aware Inland Waterways Deteriorating, say Boaters
Two surveys initiated by the National Association of Boaters (NABO) have concluded that boaters believe that the inland waterways managed by British Waterways are in a parlous state.

Two surveys initiated by the National Association of Boaters (NABO) have concluded that boaters are generally inclined to be positive about the state of inland waterways managed by Agencies other than British Waterways (BW), but feel negative about the canals and rivers run by BW.