Jeff Whyatt, British Waterways SE Waterways Unit Manager, has produced a summary of the waterways units' responses to urgent issues highlighted by NABO's Waterways Condition Survey.

Caroline Killeavey, Head of BW Customer Relations, wrote:

“The NABO Condition Survey provides good information and our Waterway Managers will use the data as they plan for next years works. The key benefit of customer feedback like this is that it helps us prioritise the works we do in line with customer needs.